Returns & Exchanges
At iHome, we want you to be completely satisfied with your premium electronics, which is why we offer a 30-day hassle-free return policy for all original purchases. If your device doesn't meet your expectations, our streamlined process ensures a quick refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your iHome account and visit the 'Order History' section to select the items you wish to return and generate a return authorization number.
- 2.Pack Your Device
Securely place the product in its original packaging, including all cables, manuals, and accessories to ensure eligibility for a full refund.
- 3.Ship the Item
Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our technicians inspect the returned hardware, we will process your refund back to your original payment method within 5 to 7 business days.